KVUE's Registration Issues

Personally, I don't agree with their need to make a person register because it only appears to enable them to do pop-up windows for advertisements -- aargh! There don't seem to be any other personalizations and I certainly haven't seen any "future services" -- probably because the may or may not be realized in the future. What bogus bullsh*t. They just wanted people to give them loads of information. But there's no legal requirement that it's accurate except for certain pieces.

But, here's their response to the letter I sent them (also included at the end of their response)....


Return-Path: <helpcenter@belointeractive.com>
Message-ID: <5BA8DB8D54C4D3119956009027DE50C605C97FCB@tdmnmail.tdmn.belo.com>
From: Help Center <helpcenter@belointeractive.com>
To: "'mark.boyden@noise.org'" <mark.boyden@noise.org>
Subject: Re: Site Registration
Date: Thu, 13 Sep 2001 15:05:54 -0500

Dear Mark,

Thank you for your email concerning registration. When you complete KVUE.com's simple one-time registration, you will receive instant access to all areas of our site without ever needing to register again. Plus, you gain access to any new subscription services, interactive features and products we might offer in the future.

At the same time, your registration helps us better understand you, our customer. By knowing just a little bit about you, we can begin tailoring our site to meet your needs so that KVUE.com is more informative and relevant to your life.

In addition, through registration, we can better define our customer-base, making our site an attractive advertising option for advertisers. By understanding the customer-base of KVUE.com, advertisers can better target their messages - making advertising more effective and appealing for our customers.

We would like for KVUE.com to be your online source for local news and information. If there is anything we can do to make our site better serve your needs, please let us know.

We would appreciate your taking the time to register on our site. If you do not want to receive any emails from KVUE.com or our advertisers, please let us know and we will be happy to mark your account.

We apologize for any inconvenience we may have caused.

Sincerely

Karon Malone
Customer Care Center

you know. i went to your site today, like i have many times in the past. but when i went to content, you wanted me to register. why, i must ask. isn't this an extension of your airwave news delivery system which is anonymous like your website used to be? i wanted to look up some info that i only caught the tail-end of on the news. but i couldn't look it up without losing the anonymity I enjoy from using the TV. I used to think you guys were the best TV station in town from a news standpoint, but I'm now beginning to wonder and will need to re-evaluate. Why do you need to track my usage? I don't understand it. Remember, you competition was only one click away, *and* they didn't make me register with them. might need to start watching them on TV.

Mark
a viewer reconsidering his relationship with kvue

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page last updated - 19 Nov 2001 19:23:56 -0600